Refunds may be made within 10 days of purchase of single classes, class packages (full or partial 10, 20, or 30 packs), or unworn and unused merchandise and accessories. Series, workshops and crash courses are not refundable, as students are purchasing a spot in the class, and a certain number of spots are required to host the class. Purchases of memberships are subject to all contract terms and are not subject to this refund policy. Expired packages may be extended for a fee of $25 for one month.
Private lesson appointments must be paid for at time of booking. Students may reschedule appointments by contacting the studio at least 24 hours in advance. Mambo Room will not be able to reschedule a private lesson within 24 hours of the appointment and payment can not be refunded.